I'm really sad today because I feel like I have really failed you recently. I hope in the near future I can prove to you that I can engage and provide you the kind of service you deserve, but I can understand why you might be questioning that.
K told me today that you are out of socks, and that another load of laundry has been discovered with ink on it. I just want you to know I'm really sorry. I don't really even have any words for the situation - every time things fall behind you run out of things, and when I try to rush and catch up things slip through the cracks like with the ink on the laundry.
This is all my fault, and I'm really sorry. I imagine you will punish me if you feel it will help, but regardless I want you to know that I want to make this situation right and I'm working on it. I want to please you, and I'm trying to adjust my habits so that things like this will happen less and less. It shouldn't ever happen, you deserve better than that.